We strive to listen to you and diagnose the problem you are having to the best of our ability. Our SERVICE DEPT. has almost 35 years of bicycle repair experience. Hence, we strive to fix your bike right the first time. Our goal is to repair your bike, and have you riding the next day. We have a 48 HOUR TURN AROUND* on most bikes. In some cases, that is not possible. If we can't fix your bike in 48 Hours, we will make every effort to get you riding as soon as we can.